Greenlue

Account & Data

Delete your account

You can request deletion of your Greenlue account and the data associated with it at any time. This page explains how, and exactly what happens to your information afterward.

How to request deletion

1

From the app

Open Greenlue, go to Profile, and select Delete Account. Confirm the request when prompted.

or
2

By email

Send a deletion request from your account's registered email address to support@greenlue.com with the subject line "Delete My Account." We'll confirm your identity and process the request.

What gets deleted

Your profile
Name, email, phone number, and account settings
Deleted
Health & activity data you've uploaded or synced
Data connected through Apple Health, Health Connect, Fitbit, or entered manually to your account
Deleted
Messages and content you've posted
Care Chat messages, notes, and other content tied to your account
Deleted
Other care circle members' data
Deleting your account only removes what's associated with it — data belonging to other members of your care circle is unaffected
Not affected

Data is permanently deleted within 30 days of a confirmed request. During this window, your data may be retained in backups solely for account‑recovery and system‑integrity purposes, and is purged on the same schedule.